「志工初心、盛況空前: 3/27義大新進志工訓練全面展開」(撰文：黃湘嫈/季慕華)

文藻USR小螺絲釘，於3/27準時抵達義大醫院，進行一整日的新進志工訓練，同學抵達時，在穿著綠色背心的醫院志工指引下，抵達位於六樓的演講廳就座，本次志工訓練除了文藻學生，也有義守大學學生和社會熱心人士共74人參與。

義大醫院為南台灣首屈一指的醫院，也是通過國際醫療認證的醫院。義大醫院結合了觀光、購物、旅遊、醫療於一身，不只提供病人高質量醫療服務，也帶來舒解身心的娛樂，提供給病人和家屬。義大醫院創辦宗旨與USR信念契合，以企業力量回饋社會、促進國人健康。如:澎湖面臨離島醫生不足，義大醫院進駐支援每個區域，受惠超過幾千多人，居民感動不已。

課程開始由專業護理師們講述醫院相關流程，本次介紹的有醫事處、護理部、急診處、安寧療護、器官捐贈等，期許文藻學生能更了解志工服務的內容與建立心態的重要，也讓學生去實際體驗推輪椅、使用滅火器，留下深刻的經驗。學習之餘，志工們也細心地安排醫院導覽，希望讓學生們提早熟悉義大醫院的醫療環境和情境，以幫助志工在服務過程中能更快掌握自己的職責與心態。院內志工也分享了他們在醫院志願服務的經驗，當詢問到擔任志工的動機，同學們也回饋了彼此的想法；例如:想熱心幫助別人不求回報，奉獻，學習主動積極等。

此外，廖俊芳老師(Melody)、徐慧韻老師(Elodie)老師、魏愛妮老師(Yufita)、季慕華老師(Yolanda)，也來為同學打氣，請同學們一人一杯飲料和預備豐盛的便當、點心，感謝學生願意騰出時間一起成為文藻USR其中一顆小螺絲釘，致力陪伴社會一起前進。計畫助理林思如(Jollis)和課程助教李世國(Amos)更是一路陪同和協助同學順利完成志工訓練。

義大醫院特別感謝文藻學生願意空出閒餘時間，也不畏路途艱遠地前往志願服務，共同促進國家服務社會。課程最後由吳曉柔護理師教授我們在志願服務過程中該有的禮儀、語氣、儀態、心態，介紹到志願服務榮譽卡並告訴聽眾們:「也許一個人的能力有限，但一群人的力量無限。」，期勉文藻學生們能夠在服務中認識自我，追求成長。

3/27 E-Da new volunteer training is in full swing (Written by Sandy Huang/ Peter Chou)

Students of Wenzao USR WHC arrived in E-Da Hospital on 3/27 for their new volunteers training. When the students arrived, they were guided to the lecture hall on the sixth floor by volunteers in the hospital wearing green vests. In addition to Wenzao students, there were also students from I-Shou University as well as members of the community participating in the training session, totaling 74 participants in all.

E-Da Hospital is a premier hospital in southern Taiwan, and it is also a hospital that has passed international medical certification. E-Da Hospital features a combination of sightseeing, shopping, tourism, and medical care. It not only provides patients with high-quality medical services, but also brings relieving entertainment for the patients and their families. The purpose of the establishment of E-Da Hospital is closely related to the beliefs of USR, to give back to the society and promoting the health of the people. For example, when Penghu (one of Taiwan’s outlying islands) was facing a shortage of doctors, E-Da Hospital moved in to support the area, benefiting thousands of people, and the residents are deeply moved.

At the beginning of the training course, professional nurses gave an overview. We were introduced the medical offices, the nursing department, the emergency department, tranquility care, organ donation, just to name a few. The students also had the chance to demonstrate pushing wheelchairs and using fire extinguishers, leaving a deep impression. It is hoped that through the training course, Wenzao students will have a better understanding of the content of volunteer services and the importance of having the right mentality when serving others.

In addition to studying, the staff also carefully arranged hospital tours, hoping to familiarize the students with the environment of the E-Da Hospital. This help the volunteers to grasp their responsibilities more quickly. Volunteers in the hospital also shared their experience of volunteering in the hospital. When asked about their motivations for volunteering, the students provided many interesting answers such as wanting to help others without asking for anything in return, dedication, active learning, and more.

Teachers of Wenzao USR WHC were also present to give support to the students, including Teacher Melody, Elodie, Yufita, and Yolanda. The teachers also provided the students with drinks, a sumptuous lunch and snacks for their efforts of becoming a part of Wenzao’s USR WHC and giving back to the society. Teaching assistants Jollis and Amos were also on hand to help everyone successfully complete training.

E-Da Hospital is also grateful to the Wenzao students for their willingness to spare their free time to promote health services in the community by volunteering. At the end of the course, nurse Xiaorou Wu taught us that we should have etiquette, tone, manners, and the right mentality in the process of volunteering. She introduced the honor card for volunteer service and told the audience: "Maybe a person has limited abilities, but a group of people has unlimited power”. She also hopes that Wenzao students will be able to understand themselves and pursue growth through service.